VI Top Notcch Cleaning Services FAQ

Have any question? Here is the answer!

What services does VI Top Notcch Cleaning Services offer?

We offer a wide range of cleaning services, including residential and commercial cleaning, deep cleaning, move-in/move-out cleaning, pressure washing, grout cleaning, window cleaning (interior and exterior), and wall washing.

Where is VI Top Notcch Cleaning Services located?

We are a local co-operated company based in Georgia, United States. With an additional location in St. Croix, Virgin Island. Our services are available across these regions.

How do I book a cleaning service?

You can book our service via our website notcchcleaning.com or calling us at 1-800-428-0556. We also accept inquiries via email.

Do you provide cleaning equipment and supplies?

Yes, we bring our own equipment and cleaning supplies to each job. However, if you have specific products you would like us to use, please inform us during (order note) the booking process.

How are your cleaning services priced?

Our services are priced on a job-by-job basis, depending on the size of the property and the specific tasks required. Contact us for a customized quote.

What are your rates for specialized services?

• Grout cleaning starts at $35 per room.
• Exterior window cleaning is $15 per window panel.
• Linen washing is charged at $25 per bed.

Are you licensed and insured?

Yes, VI Top Notcch Cleaning Services is fully licensed and insured for your peace of mind.

Do you offer government contract services?

Yes, we provide cleaning services for government contracts and have experience working with various commercial properties. Contact us to discuss contract details and requirements.

What is your cancellation policy?

We require a minimum of 24 hours’ notice for cancellations or rescheduling. Cancellations within 24 hours of the scheduled service may incur a cancellation fee.

How can I request a quote?

You can request a quote through our website notcchcleaning.com or by calling us at 1-800-428-0556. Please provide as many details as possible about the service you need to ensure an accurate estimate.

Do you offer recurring cleaning services?

Yes, we offer weekly, bi-weekly, and monthly cleaning services. Recurring clients may be eligible for discounts based on the service frequency.

What payment methods do you accept?

We accept Zelle, Paypal, Venmo, and major credit cards. Payment is required at the time of booking unless alternative arrangements have been made. But note, you still have to pay before we carry out our service.

Can I customize the cleaning services?

Absolutely. We tailor our services to meet your specific needs. Just let us know your preferences, and we will accommodate them as much as possible.

Do you clean during weekends or holidays?

Yes, we do offer cleaning services on weekends and holidays, but advance booking is highly recommended to secure your preferred time.

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